General Conditions of Sale




SCI Les Gîtes de Pétrocoriis Article 1 - This seasonal rental agreement is reserved for the exclusive use of SCI Les Gîtes de PETROCORIIS, 36 chemin de Polignac, 24750 Boulazac, Isle Manoir, France. Article 2 - Length of Stay: The tenant signing this agreement, entered into for a fixed term, may under no circumstances claim any right to remain on the premises after the end of the stay. Article 3 - Conclusion of the contract: The reservation becomes effective on the day of the reservation, in accordance with the conditions set out below: (Does not apply to OTA platforms, which have their own terms and conditions of sale). The rental agreement entered into between the parties to this agreement may not, under any circumstances, benefit, even partially, third parties, whether natural or legal persons, unless with the written consent of the owner. Any violation of this last paragraph may result in the immediate termination of the rental agreement at the tenant's expense, with the rental proceeds remaining permanently acquired by the owner. Article 4 - No Right of Withdrawal: For reservations made by email, telephone, or website, the tenant has a right of withdrawal from the date of the reservation, particularly for accommodation services provided on a specific date or frequency, according to the conditions below: Article 5 - Cancellation by the tenant: Any cancellation must be notified by telephone, registered letter, or email addressed to the landlord, or through the booking websites if the reservation was made online. a) Free cancellation more than 7 days before the scheduled check-in date for reservations of 6 days or more. Free cancellation more than 2 days before the scheduled check-in date for reservations of less than 6 days or more. b) Cancellation less than 7 days before the scheduled check-in date for reservations: 100% of the reservation amount will be retained and retained by the landlord to cover administrative costs and losses related to the unfulfilled reservation. Cancellation less than 2 days before the scheduled check-in date for reservations: 100% of the reservation amount will be retained and retained by the landlord to cover administrative costs and losses related to the unfulfilled reservation. c) If the tenant fails to arrive on the arrival date indicated in the contract, 100% of the reservation amount will be retained by the landlord to cover administrative costs and losses related to the unfulfilled reservation. In this case, this contract becomes null and void, and the owner may dispose of the accommodation. d) If the stay is shortened, the rental price will remain the property of the landlord. In this case, no refund will be issued. Payment: Online Choices BOOK ONLINE WITH EASE! SECURE PAYMENT, FLEXIBLE OPTIONS, AND A PEACE-OF-MIND WELCOME UPON ARRIVAL. FOR FAMILIES, BUSINESSES, AND PEACE-OF-MIND TRAVELERS: EVERYTHING IS IN PLACE TO MAKE YOUR LIFE EASIER. 1. Payment with complete peace of mind - Balance due one day before arrival: 100% of the total stay is required by credit card. 2. Peace of mind payment upon arrival -10% of the total amount of the stay is required by credit card, 1 day before arrival. -The remaining 90% is payable upon arrival by cash, credit card, check, or ANCV check. -A 90% pre-authorization (blocked, not debited, returned 7 days after departure) is issued in the event of cancellation (see conditions above). Direct: By phone, email: Credit card, bank transfer. If you prefer to use another payment method, a 30% deposit must be paid by check, or ANCV check, within the timeframe prior to booking, or within 48 hours of booking confirmation. Without this payment, the reservation will be canceled. The remaining balance may be paid upon arrival by credit card, check, ANCV check, cash, or bank transfer. The deposit will be retained if the cancellation policy is not met. Article 6: Cancellation by the Lessor: The Lessor will refund the Lessee the full amount paid. Article 7: Arrival: The Lessee must arrive on the date and time specified in this contract. In the event of a late or delayed arrival, the Lessee must notify the Lessor. Article 8: Payment of the Balance: The balance of the rental amount must be paid upon reservation via the websites, by email, and/or telephone, before the scheduled check-in date or on the same day upon arrival, before entering the accommodation, at the Website reception. Payment can be made by cash, credit card, check, ANCV check, or bank transfer. Article 9: Reservation dates may be changed depending on availability. Article 10: A €5 per reservation is required for accommodation expenses. This small contribution helps maintain a pleasant environment and simplified management for each stay. By making a reservation, you agree to all the conditions mentioned above as well as the house rules. Laundry INCLUDED: Linens provided: - 1 bath towel per person - 1 set of sheets per bed and per person - Tea towels Sheets for the travel cot are not provided. There is one travel cot and one high chair in the cottages, and other accessories are not provided. Pool towels are not provided. Housekeeping: Please leave the accommodation clean upon your departure: - Wash and put away the dishes - Empty the trash - Vacuum and mop the floor - Clean the bathroom (sink, shower, toilet) - Replace furniture if it has been moved We thank you for respecting the premises. You can therefore clean yourself; or simply choose the CLEANING PACKAGE from the extras for a more relaxed departure. Please allow any urgent work to be carried out in the rented premises during the rental period. No storage of furniture, except linens and small items. Thank you. Decorating for special occasions may only be done in the reception room of the cottage; no fastening with nails, screws, tacks, adhesive tape, or tack gum is permitted. EVERYTHING IS INCLUDED: water, electricity, heating... BUT LIKE AT HOME, A SMALL ACTION FOR THE PLANET IS ALWAYS WELCOME: AVOID HEATING THE BIRDS AND TURN THE LIGHTS OUT WHEN YOU LEAVE! During the dry season, fire hazards are present. Be careful with barbecue embers; a container of water must be kept near the fireplace. In windy weather, do not use the barbecue. Tenant Departure Check ing the condition of the rental and collecting the keys. Checkout time is before and until 10 a.m. (11 a.m. max.) Clean-up time must be completed before 10:00 a.m. (11:00 a.m. max.) WHY IT'S IMPORTANT: Our services (massages, activities, housekeeping, etc.) are carefully organized to provide each guest with a smooth and pleasant experience. Unauthorized late checkouts significantly disrupt this process. Failure to comply with these schedules may result in charges (additional nights, and billing for canceled services). Games INCLUDED: Pétanque court, a wooden playground with a slide and swings, a ping-pong table, and a soccer goal. If needed, board games can be obtained at reception. For security reasons, games are prohibited in the parking lots and on Place de l'Erable. CHILDREN HAVE ALL THE SPACE THEY NEED IN THE PARKS, WITH THE ADDITION OF A PLAY AREA MADE FOR THEM! Please respect the designated areas for these activities. "To spice up your stay, we offer various optional activities as extras, to make your experience even more memorable." The Pool Included: The pool is open from mid-May to mid-September, earlier or later if weather permits. Open from 9:00 AM to 8:00 PM - "Use of the pool is unsupervised and is at the sole risk of the users." - "Children must be accompanied by an adult. The owner declines all responsibility in the event of an accident." - "The pool is secure, but vigilance is still essential": - Please close the gate after your visit. - It is strictly forbidden to use glass objects within the pool area. Read the instructions at the pool entrance. - Pets are not allowed in the pool area. - Noisy or dangerous games should be avoided for everyone's comfort. - Access to the pool is reserved exclusively for guests of the gîtes. Friends, visitors, or outsiders are not permitted to use it, even occasionally. Thank you for your understanding. Safety and respect for all are everyone's responsibil Fences For your safety: Do not open or enter the fenced goat and sheep pens unless the owner is present. You can approach them from behind the fence. Feeding the goats and sheep? Yes, but with caution! They can eat a few small pieces of dry bread, carrots, or apples, in small quantities and without mold. (Children must be accompanied by an adult.) Please do not throw anything else to them, even if it seems nice to them! And always through the fence, without entering the enclosure. Tenant Arrival Arrival time is from 5:00 PM. If you plon to arrive late, please let us know. We ask that you report any problems or damages within 24 hours of your arrival. Self-catering Self-catering means you are independent in the cottage (breakfast, lunch, dinner). We provide you with a building equipped with bedrooms furnished and equipped with bedding, a bathroom and toilet, a fully equipped kitchen (oven, microwave, refrigerator, stovetop), dishes, kitchen utensils, and amenities (tables, chairs, sofas, furniture, TV, washing machine, clothes horse, iron, ironing board, baby travel cot, high chair, board games, coffee maker and Senséo, cleaning equipment (broom, dustpan and brush, vacuum cleaner, mop and bucket), barbecue, and decorative items. Out of respect for all occupants and to preserve the site's setting, the installation of tents, caravans, or any camping equipment is strictly prohibited throughout the entire property (private and shared). "A breakfast extras package is available for those who want to start the day in a warm way." If any damage is noted upon departure, we ask that you report it on the day of your departure. After this period, the condition of the accommodation will be considered accepted in its entirety, and no claims may be made. Guest Responsibility: The guest is responsible for the integrity of the equipment and facilities provided during their stay. Any damage or loss will be the guest's responsibility, and they may be charged for repairs or replacement. In the event of damage, the tenant agrees to reimburse all costs incurred upon presentation of supporting documents (invoices, quotes, reports, etc.). Non-compliance with rules: In the event of non-compliance with the establishment's internal rules (noise pollution, inappropriate behavior, failure to respect common areas, etc.), we reserve the right to deduct fees to cover associated expenses. In the event of serious or repeated non-compliance with the establishment's rules (inappropriate behavior, nuisance, disrespect for the premises or people), the owner reserves the right to terminate the stay immediately, without refund, after oral or written notice has remained unanswered. Insurance: The tenant is responsible for all damages resulting from their actions. They are required to be insured under a resort-type insurance policy for these various risks. Force Majeure: In the event of force majeure (fire, natural disaster, etc.), we reserve the right to cancel or modify reservations. In this case, you will be informed as soon as possible of an alternative solution or, if necessary, a refund of the rental fee will be issued. Our establishment is covered by comprehensive professional insurance, including civil liability. Reservation The cottage is rented to you for a maximum capacity of 10 people. For safety, insurance, and comfort reasons, no visitors or outside guests are permitted to sleep or stay in the cottage. If the number of tenants exceeds the maximum capacity, the landlord may refuse additional guests. Any modification or termination of the contract will therefore be considered at the client's initiative. "A supplement of 50 euros may be charged per undeclared person, and the stay may be interrupted without refund." The "Tenant" has reserved for a fixed period; under no circumstances may they claim any right to remain on the premises. The tenant may only occupy the premises for a commercial purpose, excluding the exercise of any trade, profession, or industry. The tenant acknowledges that this rental is granted solely for temporary residence and pleasure, a major condition without which this rental would not have been granted. The tenant must occupy the premises personally and may not under any circumstances sublet, even free of charge, or assign their rights to this rental without the written consent of the lessor. For non-compliance with the above rules, the owner reserves the right to immediately terminate the stay, without refund. Noise Disturbance Please respect the peace and quiet of the premises so that everyone can fully enjoy their stay. Please refrain from doing anything that, through your own actions, those of your family, or friends, could disturb the peace and quiet of the neighborhood. We ask that you avoid excessive noise between 10:00 p.m. and before 9:00 a.m. Thank you for your understanding and consideration for the neighborhood. Fireworks, rockets, and firecrackers are not permitted. Pets Pets are welcome, up to two per reservation, under certain conditions to ensure everyone's comfort and safety: - Pets must be declared at the time of booking. - Category 1 and 2 dogs are not allowed. - Pets must be kept under supervision and on a leash in common areas. If the dog is considered dangerous, they must be muzzled. - Pets are prohibited in swimming areas and are not allowed to use household linens for the comfort of their pets. Remember to bring their own small blanket. - Pet droppings must be picked up, including in private or shared green spaces. - In the event of a nuisance, damage, or non-compliance with the rules, the owner reserves the right to refuse access or terminate the stay without refund. Thank you for your understanding and cooperation for a pleasant stay for everyone, humans and animals alike! Walking: A hiking trail through the forest is accessible from the site. La Voie Verte is a 15-minute walk away Cigarettes Smoking is not permitted inside, but the terraces are open for smoking! Ashtrays are available on site. - Child supervision: The owner cannot be held responsible for any accidents or damage that may occur on the property, in the parking lot, or while accessing or exiting the property. Children are under the supervision of the adult in charge of them on the property, in the swimming pool, playground, or around farm animals. Thank you for taking the time to read these rules! They are here to ensure a pleasant stay for everyone, while respecting the property, nature, and others. Need ore comfort? Consider our extras: end-of-stay cleaning, breakfast basket, massage, relaxation area, mountain biking, hiking, etc. Don't hesitate to treat yourself; you're on vacation! Additional Services Extras are subject to availability and require prior reservation. Rates are available under Extras. Access to the relaxation area and massages is strictly reserved for guests who have booked these services. Adherence to the opening hours and instructions is mandatory. Peace and quietness are required, as are respect for other users of the relaxation area.